Customer Complaints

Listening to and incorporating your feedback is essential to creating the best possible customer experience.

THE PROCESS OF COLLECTING CLIENT FEEDBACK AND ADDRESSING COMPLAINTS IS AN INTEGRAL PART OF OUR DAY-TO-DAY WORK.

With your feedback, Bureau Veritas is able to better satisfy your needs, resolve complaints, and provide you with added value. Our Customer Satisfaction Survey and complaint procedures make it easy to provide feedback about your experience.

In the specific case, you can find more information on the complaint management process by clicking on the following link: